Fees for applications, credit checks, and background checks must be refunded if:

• The unit is rented to someone else 

• The background check or credit check hasn’t been run.

• Landlords must provide at least one method to pay rent or fees that:

  • Does NOT include extra fees; and

  • Does NOT require your bank account info.

• If you pay online:

  • The charge cannot be more than the online portal’s actual fee.

  • This fee must be clearly listed in your rental agreement.

Your rent must be listed as ONE AMOUNT that includes all mandatory fees. Landlords CANNOT CHARGE MORE than that amount.

*Utilities can be billed separately only if:

• The utility company cannot directly bill you or the water is master metered (metered for the whole building, not per unit).

• There must be a clear explanation of the reason above. The landlord cannot charge more than the actual cost of the water, gas, or electric for your unit.